Having any questions about something in the store? Having trouble with your order? Simply fill out a form below and let us know your question. Please include the order number if you are inquiring about a specific order. We will respond within 24 hours. 

Reach us directly at Support@Avernicsmokeshop.com

You can also reach us by calling 585-694-9744 or stopping by our physical location in New York: 838 Long Pond Road, Rochester NY 14612

If question is Shipping related, please read our Shipping Policy 

If question is regarding an incorrect or defective item, please read our Refund Policy