We ship all of our items from New York. Please be prepared to wait an average of 1-2 business days to prepare the order and 2-4 days for it to arrive, but due to COVID, shipping times on certain items could be up to 2 weeks. Once we have shipped out your package, we do not have control over the speed. If you have not received an item please be patient during this time. Please contact your shipping carrier if your package is delayed. If you live outside of the United States, shipping costs and times may vary. All items are packaged to survive the long road trip ahead, as well as being shipped in 100% discrete packages.
When checking out you will have the option to choose your delivery service - UPS or USPS(exclusions apply for specific products). You will receive a tracking number via email for your order when it has been shipped out. We ship out all products in-house and therefore can expect fast shipping times.
When you receive your item, please inspect it. If their is any damage this must be noticed within the first 5 days of your order AND the item must be unused. If the item has been used, we are unable to refund or return any items. Please refer to our Refund/Return Policy if your item was damaged in shipping.